Wallester experienced a major incident on January 8, 2026 affecting Payment Processing and Wallester Business API and 1 more component, lasting 4h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 08, 2026, 11:20 AM UTC
Dear Client, We would like to inform you of a temporary disruption that affected certain functionalities. The responsible teams are looking into the issue with the highest priority. Date: January 8, 2026 Start time: 13:17 (EET) Components affected: Wallester Business API White-Label API Card Creation PIN/CVV We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we work diligently to resolve these issues. Our team is committed to ensuring minimal disruption to our partnership.
- investigating Jan 08, 2026, 11:22 AM UTC
We are continuing to investigate this issue.
- monitoring Jan 08, 2026, 11:40 AM UTC
The issue has been mitigated. Monitoring is in place and systems are operating normally. We continue to observe the situation.
- resolved Jan 08, 2026, 03:49 PM UTC
This incident has been resolved.