wallee incident

Online services are currently significantly disrupted

Minor Resolved View vendor source →

wallee experienced a minor incident on March 6, 2023, lasting 4h 28m. The incident has been resolved; the full update timeline is below.

Started
Mar 06, 2023, 12:11 PM UTC
Resolved
Mar 06, 2023, 04:39 PM UTC
Duration
4h 28m
Detected by Pingoru
Mar 06, 2023, 12:11 PM UTC

Update timeline

  1. investigating Mar 06, 2023, 12:11 PM UTC

    We are currently experiencing issues with online transactions due to a disruption of an external partner: - Processing of online transactions - Transaction authorizations for TWINT at the payment terminal The cause has been identified and specialists are working intensively to fix it. We will keep you posted once the situation is back to normal.

  2. resolved Mar 06, 2023, 04:39 PM UTC

    The error has been resolved by the external partner as of 12:20 MEZ. Everything is running smoothly again. We apologise for the inconvenience caused.