wallee incident

Portal performance issue

Minor Resolved View vendor source →

wallee experienced a minor incident on May 30, 2023 affecting Merchant Portal, lasting 4h 34m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2023, 12:00 PM UTC
Resolved
May 30, 2023, 04:34 PM UTC
Duration
4h 34m
Detected by Pingoru
May 30, 2023, 12:00 PM UTC

Affected components

Merchant Portal

Update timeline

  1. investigating May 30, 2023, 12:00 PM UTC

    Wallee Portal is running slower than usual. (fixed 14:44)

  2. resolved May 30, 2023, 04:34 PM UTC

    The portal is running smoothly again. We apologise for the inconvenience caused.