Walkme Outage History

Walkme is up right now

Walkme had 11 outages in the last 2 years totaling 173h 46m of downtime — averaging 0.5 incidents per month.

There were 11 Walkme outages since August 5, 2024 totaling 173h 46m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.walkme.com

Minor July 10, 2026

Extension not loading on cloud.microsoft domains after an update to the Microsoft Edge Browser (version 150)

Detected by Pingoru
Jul 10, 2026, 06:56 PM UTC
Resolved
Jul 12, 2026, 07:15 PM UTC
Duration
2d
Affected: Browser Extensions
Timeline · 5 updates
  1. investigating Jul 10, 2026, 05:42 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 10, 2026, 06:56 PM UTC

    This is due to an update by MS and impacting multiple extensions. We have escalated to Microsoft and are pushing for a solution as soon as possible.

  3. investigating Jul 10, 2026, 07:13 PM UTC

    We are continuing to investigate this issue.

  4. investigating Jul 10, 2026, 07:25 PM UTC

    We are continuing to investigate this issue.

  5. resolved Jul 12, 2026, 07:15 PM UTC

    Per https://github.com/microsoft/MicrosoftEdge-Extensions/issues/644#issuecomment-4933908795 "Currently, extensions are not designed to work with Copilot. At this time, the list of sites where Microsoft extensions are blocked includes Copilot, Edge:// pages, and EAS*" From our research, it seems that the affected domains are only the following 2 domains: https://m365.cloud.microsoft/ https://copilot.com/

Read the full incident report →

Major June 12, 2025

Insights Reporting Outage

Detected by Pingoru
Jun 12, 2025, 07:33 PM UTC
Resolved
Jun 13, 2025, 08:26 PM UTC
Duration
1d
Affected: Insights reports
Timeline · 4 updates
  1. investigating Jun 12, 2025, 07:33 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 12, 2025, 07:36 PM UTC

    We are seeing that the issue is stabilizing and we are currently monitoring the results.

  3. monitoring Jun 12, 2025, 07:36 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 13, 2025, 08:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 2, 2025

WalkMe intermittently loading with a delay

Detected by Pingoru
Jun 02, 2025, 03:50 PM UTC
Resolved
Jun 02, 2025, 08:30 PM UTC
Duration
4h 39m
Affected: Web Player
Timeline · 4 updates
  1. investigating Jun 02, 2025, 03:50 PM UTC

    We have received reports of WalkMe intermittently loading with a slight delay for some customers

  2. identified Jun 02, 2025, 07:05 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 02, 2025, 07:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 03, 2025, 01:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 27, 2025

Temporary disruption in publish capability on US datacenter

Detected by Pingoru
Mar 27, 2025, 07:55 PM UTC
Resolved
Mar 21, 2025, 11:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Mar 27, 2025, 07:55 PM UTC

    Unable to publish content or settings on any US account. Error will display in Editor "Update and Publish error" The incident affected 40 systems that attempted to publish during the timeframe.

Read the full incident report →

Notice September 27, 2024

Branding page for Workstation on Console is down

Detected by Pingoru
Sep 27, 2024, 08:22 PM UTC
Resolved
Sep 28, 2024, 01:42 PM UTC
Duration
17h 19m
Affected: DAP Console
Timeline · 4 updates
  1. investigating Sep 27, 2024, 08:22 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 28, 2024, 01:34 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 28, 2024, 01:34 PM UTC

    We are continuing to investigate this issue.

  4. resolved Sep 28, 2024, 01:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 25, 2024

New Geo-Location Restriction: Russia

Detected by Pingoru
Sep 25, 2024, 03:11 PM UTC
Resolved
Sep 12, 2024, 10:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Sep 25, 2024, 03:11 PM UTC

    WalkMe, an SAP company, takes very seriously our obligation to comply with the law. Following Russia's invasion of Ukraine, various US and European regulatory authorities have imposed export and trade restrictions that prevent WalkMe from providing our service in the affected region.

Read the full incident report →

Major September 12, 2024

Unable to log in to WalkMe platforms via SSO

Detected by Pingoru
Sep 12, 2024, 05:30 PM UTC
Resolved
Sep 12, 2024, 08:45 PM UTC
Duration
3h 15m
Affected: Designer (Editor)Admin SpaceDAP Console
Timeline · 3 updates
  1. investigating Sep 12, 2024, 06:13 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 12, 2024, 07:05 PM UTC

    The issue has been resolved and we are monitoring the results.

  3. resolved Sep 12, 2024, 08:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 26, 2024

Asset library is not functioning

Detected by Pingoru
Aug 26, 2024, 09:00 PM UTC
Resolved
Aug 27, 2024, 12:15 AM UTC
Duration
3h 15m
Affected: Designer (Editor)
Timeline · 3 updates
  1. investigating Aug 26, 2024, 09:00 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 26, 2024, 09:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 27, 2024, 06:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 5, 2024

Multi-Language in Console is down

Detected by Pingoru
Aug 05, 2024, 06:20 PM UTC
Resolved
Aug 05, 2024, 08:18 PM UTC
Duration
1h 58m
Affected: DAP Console
Timeline · 4 updates
  1. investigating Aug 05, 2024, 06:20 PM UTC

    We are currently investigating this issue.

  2. identified Aug 05, 2024, 07:13 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 05, 2024, 08:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 05, 2024, 08:18 PM UTC

    This incident has been resolved.

Read the full incident report →