Walkme incident

Extension not loading on cloud.microsoft domains after an update to the Microsoft Edge Browser (version 150)

Minor Resolved View vendor source →

Walkme experienced a minor incident on July 10, 2026 affecting Browser Extensions, lasting 2d. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2026, 06:56 PM UTC
Resolved
Jul 12, 2026, 07:15 PM UTC
Duration
2d
Detected by Pingoru
Jul 10, 2026, 06:56 PM UTC

Affected components

Browser Extensions

Update timeline

  1. investigating Jul 10, 2026, 05:42 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 10, 2026, 06:56 PM UTC

    This is due to an update by MS and impacting multiple extensions. We have escalated to Microsoft and are pushing for a solution as soon as possible.

  3. investigating Jul 10, 2026, 07:13 PM UTC

    We are continuing to investigate this issue.

  4. investigating Jul 10, 2026, 07:25 PM UTC

    We are continuing to investigate this issue.

  5. resolved Jul 12, 2026, 07:15 PM UTC

    Per https://github.com/microsoft/MicrosoftEdge-Extensions/issues/644#issuecomment-4933908795 "Currently, extensions are not designed to work with Copilot. At this time, the list of sites where Microsoft extensions are blocked includes Copilot, Edge:// pages, and EAS*" From our research, it seems that the affected domains are only the following 2 domains: https://m365.cloud.microsoft/ https://copilot.com/