WalkMe content is not appearing for multiple customers.
Timeline · 1 update
- resolved Nov 03, 2025, 04:34 PM UTC
WalkMe content is not appearing for multiple customers due to DeepUI being down. Resolved by 16:26 UTC
Walkme Outage History
Walkme is up right nowWalkme had 10 outages in the last 2 years totaling 125h 27m of downtime — averaging 0.4 incidents per month.
There were 10 Walkme outages since August 5, 2024 totaling 125h 27m of downtime. Each is summarised below — incident details, duration, and resolution information.
Insights Reporting Outage
Affected: Insights reports
Timeline · 4 updates
- investigating Jun 12, 2025, 07:33 PM UTC
We are currently investigating this issue.
- monitoring Jun 12, 2025, 07:36 PM UTC
We are seeing that the issue is stabilizing and we are currently monitoring the results.
- monitoring Jun 12, 2025, 07:36 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 13, 2025, 08:26 PM UTC
This incident has been resolved.
WalkMe intermittently loading with a delay
Affected: Web Player
Timeline · 4 updates
- investigating Jun 02, 2025, 03:50 PM UTC
We have received reports of WalkMe intermittently loading with a slight delay for some customers
- identified Jun 02, 2025, 07:05 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 02, 2025, 07:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 03, 2025, 01:08 PM UTC
This incident has been resolved.
Temporary disruption in publish capability on US datacenter
Timeline · 1 update
- resolved Mar 27, 2025, 07:55 PM UTC
Unable to publish content or settings on any US account. Error will display in Editor "Update and Publish error" The incident affected 40 systems that attempted to publish during the timeframe.
Microsoft Edge Bug Impacting Extensions
Timeline · 4 updates
Branding page for Workstation on Console is down
Affected: DAP Console
Timeline · 4 updates
- investigating Sep 27, 2024, 08:22 PM UTC
We are currently investigating this issue.
- investigating Sep 28, 2024, 01:34 PM UTC
We are continuing to investigate this issue.
- investigating Sep 28, 2024, 01:34 PM UTC
We are continuing to investigate this issue.
- resolved Sep 28, 2024, 01:42 PM UTC
This incident has been resolved.
New Geo-Location Restriction: Russia
Timeline · 1 update
- resolved Sep 25, 2024, 03:11 PM UTC
WalkMe, an SAP company, takes very seriously our obligation to comply with the law. Following Russia's invasion of Ukraine, various US and European regulatory authorities have imposed export and trade restrictions that prevent WalkMe from providing our service in the affected region.
Unable to log in to WalkMe platforms via SSO
Affected: Designer (Editor)Admin SpaceDAP Console
Timeline · 3 updates
- investigating Sep 12, 2024, 06:13 PM UTC
We are currently investigating this issue.
- monitoring Sep 12, 2024, 07:05 PM UTC
The issue has been resolved and we are monitoring the results.
- resolved Sep 12, 2024, 08:45 PM UTC
This incident has been resolved.
Asset library is not functioning
Affected: Designer (Editor)
Timeline · 3 updates
- investigating Aug 26, 2024, 09:00 PM UTC
We are currently investigating this issue.
- monitoring Aug 26, 2024, 09:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 27, 2024, 06:13 AM UTC
This incident has been resolved.
Multi-Language in Console is down
Affected: DAP Console
Timeline · 4 updates
- investigating Aug 05, 2024, 06:20 PM UTC
We are currently investigating this issue.
- identified Aug 05, 2024, 07:13 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 05, 2024, 08:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 05, 2024, 08:18 PM UTC
This incident has been resolved.