Walkme incident

WalkMe intermittently loading with a delay

Major Resolved View vendor source →

Walkme experienced a major incident on June 2, 2025 affecting Web Player, lasting 4h 39m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2025, 03:50 PM UTC
Resolved
Jun 02, 2025, 08:30 PM UTC
Duration
4h 39m
Detected by Pingoru
Jun 02, 2025, 03:50 PM UTC

Affected components

Web Player

Update timeline

  1. investigating Jun 02, 2025, 03:50 PM UTC

    We have received reports of WalkMe intermittently loading with a slight delay for some customers

  2. identified Jun 02, 2025, 07:05 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 02, 2025, 07:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 03, 2025, 01:08 PM UTC

    This incident has been resolved.