Walkme Outage History

Walkme is up right now

Walkme had 9 outages in the last 2 years totaling 3764h 11m of downtime — averaging 0.4 incidents per month.

There were 9 Walkme outages since September 25, 2024 totaling 3764h 11m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.walkme.com

Minor July 10, 2026

Extension not loading on cloud.microsoft domains after an update to the Microsoft Edge Browser (version 150)

Detected by Pingoru
Jul 10, 2026, 06:56 PM UTC
Resolved
Jul 12, 2026, 07:15 PM UTC
Duration
2d
Affected: Browser Extensions
Timeline · 5 updates
  1. investigating Jul 10, 2026, 05:42 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 10, 2026, 06:56 PM UTC

    This is due to an update by MS and impacting multiple extensions. We have escalated to Microsoft and are pushing for a solution as soon as possible.

  3. investigating Jul 10, 2026, 07:13 PM UTC

    We are continuing to investigate this issue.

  4. investigating Jul 10, 2026, 07:25 PM UTC

    We are continuing to investigate this issue.

  5. resolved Jul 12, 2026, 07:15 PM UTC

    Per https://github.com/microsoft/MicrosoftEdge-Extensions/issues/644#issuecomment-4933908795 "Currently, extensions are not designed to work with Copilot. At this time, the list of sites where Microsoft extensions are blocked includes Copilot, Edge:// pages, and EAS*" From our research, it seems that the affected domains are only the following 2 domains: https://m365.cloud.microsoft/ https://copilot.com/

Read the full incident report →

Minor April 17, 2026

Known Chromium Bug Impacting Browser Load Time on Initial Boot Up With the WalkMe Extension Installed on Windows OS

Detected by Pingoru
Apr 17, 2026, 09:46 PM UTC
Resolved
Sep 14, 2026, 08:41 PM UTC
Duration
149d 22h
Timeline · 2 updates
  1. monitoring Apr 17, 2026, 09:46 PM UTC

    We have become aware of a known Chromium bug that is intermittently impacting the load time of Edge/Chrome on initial boot up. This behavior is intermittently impacting certain Windows OS users with the WalkMe Extension installed. The Chromium bug is related to Chrome's Service Worker lifecycle, causing network requests or the extension itself to stall and hang indefinitely. The Chromium team is working on resolving the behavior and the progress can be followed by visiting the following link: https://issues.chromium.org/issues/484218883 If you believe you may be impacted, please open a case to the WalkMe Support team who will be able to assist with applying an interim solution while the bug is being patched.

  2. resolved Sep 14, 2026, 08:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 12, 2025

Insights Reporting Outage

Detected by Pingoru
Jun 12, 2025, 07:33 PM UTC
Resolved
Jun 13, 2025, 08:26 PM UTC
Duration
1d
Affected: Insights reports
Timeline · 4 updates
  1. investigating Jun 12, 2025, 07:33 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 12, 2025, 07:36 PM UTC

    We are seeing that the issue is stabilizing and we are currently monitoring the results.

  3. monitoring Jun 12, 2025, 07:36 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 13, 2025, 08:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 2, 2025

WalkMe intermittently loading with a delay

Detected by Pingoru
Jun 02, 2025, 03:50 PM UTC
Resolved
Jun 02, 2025, 08:30 PM UTC
Duration
4h 39m
Affected: Web Player
Timeline · 4 updates
  1. investigating Jun 02, 2025, 03:50 PM UTC

    We have received reports of WalkMe intermittently loading with a slight delay for some customers

  2. identified Jun 02, 2025, 07:05 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 02, 2025, 07:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 03, 2025, 01:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 27, 2025

Temporary disruption in publish capability on US datacenter

Detected by Pingoru
Mar 27, 2025, 07:55 PM UTC
Resolved
Mar 21, 2025, 11:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Mar 27, 2025, 07:55 PM UTC

    Unable to publish content or settings on any US account. Error will display in Editor "Update and Publish error" The incident affected 40 systems that attempted to publish during the timeframe.

Read the full incident report →

Notice September 27, 2024

Branding page for Workstation on Console is down

Detected by Pingoru
Sep 27, 2024, 08:22 PM UTC
Resolved
Sep 28, 2024, 01:42 PM UTC
Duration
17h 19m
Affected: DAP Console
Timeline · 4 updates
  1. investigating Sep 27, 2024, 08:22 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 28, 2024, 01:34 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 28, 2024, 01:34 PM UTC

    We are continuing to investigate this issue.

  4. resolved Sep 28, 2024, 01:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 25, 2024

New Geo-Location Restriction: Russia

Detected by Pingoru
Sep 25, 2024, 03:11 PM UTC
Resolved
Sep 12, 2024, 10:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Sep 25, 2024, 03:11 PM UTC

    WalkMe, an SAP company, takes very seriously our obligation to comply with the law. Following Russia's invasion of Ukraine, various US and European regulatory authorities have imposed export and trade restrictions that prevent WalkMe from providing our service in the affected region.

Read the full incident report →