Wakeo experienced a minor incident on September 27, 2021 affecting Webapp and API V2, lasting 15h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 27, 2021, 03:43 PM UTC
We are currently facing a database performance issue impacting both API and Webapp response time. API request rate has been temporarily throttled to reduce database stress. Engineers are actively working on identifying the issue.
- monitoring Sep 27, 2021, 04:31 PM UTC
The performance issue has been identified by our engineers. A bugfix has been deployed, and we're still monitoring both API and Webapp to ensure there are no other hidden issues. Webhooks have been slowed-down, but will be rescheduled without any loss.
- resolved Sep 28, 2021, 07:19 AM UTC
API request rate limitation was set back to its original value. No other performance issue has been detected over the last few hours. This incident is resolved.