Wakeo incident

SFTP unreachable for password-based users

Notice Resolved View vendor source →

Wakeo experienced a notice incident on March 20, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2026, 08:47 AM UTC
Resolved
Mar 19, 2026, 07:30 PM UTC
Duration
—
Detected by Pingoru
Mar 20, 2026, 08:47 AM UTC

Update timeline

  1. resolved Mar 20, 2026, 08:47 AM UTC

    Mistakes where made during the addition of new securities on our SFTP server, which resulted in password-based users not being able to access the server during this timeframe: - Start of the incident: 2026-03-19 19:41 UTC - End of the incident: 2026-03-20 08h40 UTC User connecting with an SSH key were not impacted. We're sorry for the inconvenience.