Wakeo incident

High API response time and Webapp outage

Major Resolved View vendor source →

Wakeo experienced a major incident on August 11, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2022, 07:44 AM UTC
Resolved
Aug 10, 2022, 05:00 PM UTC
Duration
Detected by Pingoru
Aug 11, 2022, 07:44 AM UTC

Update timeline

  1. resolved Aug 11, 2022, 07:44 AM UTC

    A set of specific conditions led to very high memory usage from 6:48 PM to 6:57 PM CEST. For the duration of the incident, most of the Webapp components where not responding, and you may have experienced high API response time, depending on the route used. We are aware or the origin of this issue, and will soon plan an infrastructure update to prevent it.