Wakeo incident

Trusted Routes - Web interface outage

Critical Resolved View vendor source →

Wakeo experienced a critical incident on June 25, 2024 affecting Trusted Routes, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2024, 10:06 AM UTC
Resolved
Jun 25, 2024, 11:14 AM UTC
Duration
1h 7m
Detected by Pingoru
Jun 25, 2024, 10:06 AM UTC

Affected components

Trusted Routes

Update timeline

  1. identified Jun 25, 2024, 10:06 AM UTC

    We are encountering a complete outage of the Trusted Routes web interface. Search can be launched, however will not provide any response. Trusted Routes API is not impacted. The origin of the outage has been identified. We are working on a fix.

  2. resolved Jun 25, 2024, 11:14 AM UTC

    The incident has been resolved.