Wakeo experienced a minor incident on July 1, 2024 affecting API V2, lasting 15h 38m. The incident has been resolved; the full update timeline is below.
Affected components
API V2
Update timeline
- identified Jul 01, 2024, 04:03 PM UTC
Since 11:30AM timeouts (error 500) occur on API V2 Shipments routes. This results in the creation of shipments without providing a shipment_id in response. We have identified the issue and are working on a fix.
- monitoring Jul 01, 2024, 04:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 02, 2024, 07:42 AM UTC
The incident has been resolved. All shipments created without providing a shipment_id have been removed from the database.