Wakeo experienced a minor incident on July 3, 2024 affecting Analytics, lasting 7h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Analytics
Update timeline
- investigating Jul 03, 2024, 07:56 AM UTC
The data in the Analytics section of the Webapp have not been refreshed since 02/07 10:00AM. We are currently investigating the issue.
- identified Jul 03, 2024, 08:01 AM UTC
The issue has been identified, it comes from our provider Microsoft Power BI which is encountering an incident itself.
- monitoring Jul 03, 2024, 11:32 AM UTC
Our provider Microsoft Power BI at the source of the incident has corrected the issue. We are now refreshing all data in the Analytics section of the Webapp.
- resolved Jul 03, 2024, 03:16 PM UTC
The incident has been resolved. All data in the Analytics section of the Webapp is now up to date.