Wakeo experienced a major incident on July 26, 2024 affecting Sea and API V2 and 1 more component, lasting 4h 44m. The incident has been resolved; the full update timeline is below.
Affected components
SeaAPI V2Trusted Routes
Update timeline
- identified Jul 26, 2024, 01:50 PM UTC
We are facing an outage of an internal infrastructure. Following consequences have been identified: - Latency in retreiving Track & trace data on Sea shipments - Trusted Routes complete outage - API V2 POST Shipment with Sea segment might respond a 400 instead of a 200 We are working on a fix to mitigate the impact.
- resolved Jul 26, 2024, 06:06 PM UTC
The incident has been resolved. We will return to clients impacted by 400 answers to assist them.