Wakeo incident

Air China outage

Major Resolved View vendor source →

Wakeo experienced a major incident on September 10, 2024 affecting Air, lasting 1d 16h. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2024, 04:19 PM UTC
Resolved
Sep 12, 2024, 08:55 AM UTC
Duration
1d 16h
Detected by Pingoru
Sep 10, 2024, 04:19 PM UTC

Affected components

Air

Update timeline

  1. investigating Sep 10, 2024, 04:19 PM UTC

    We are encountering a complete outage on our connection with Air China. Our engineers are working on the topic to restore tracking as soon as possible.

  2. identified Sep 11, 2024, 09:16 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 11, 2024, 02:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 12, 2024, 08:55 AM UTC

    This incident has been resolved.