Wakeo incident

Flat File Integration Outage

Critical Resolved View vendor source →

Wakeo experienced a critical incident on November 7, 2024 affecting Flat file integration, lasting 22h 44m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2024, 06:09 PM UTC
Resolved
Nov 08, 2024, 04:53 PM UTC
Duration
22h 44m
Detected by Pingoru
Nov 07, 2024, 06:09 PM UTC

Affected components

Flat file integration

Update timeline

  1. identified Nov 07, 2024, 06:09 PM UTC

    Following today's maintenance of our Flat file integration infrastructure our system is currently down. We are working actively to restore it and we expect to be back online by 08/11 EOD. We are really sorry for the inconvenience this issue is causing and we remain at your disposal.

  2. resolved Nov 08, 2024, 04:53 PM UTC

    This incident has been resolved.