Vusion experienced a major incident on September 30, 2024 affecting VUSION Manager - Europe and VUSION Manager - Americas, lasting 2h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 30, 2024, 10:18 AM UTC
Dear customers, We are currently experiencing a service interruption from Studio. Our teams are fully mobilized are focused on fixing our service and ensuring customer business continuity. We will keep you informed as the situation evolves. Thank you for your trust VusionCloud team
- monitoring Sep 30, 2024, 10:57 AM UTC
Dear customers, The issue has been identified and Studio is now operational. Our team is closely monitoring the situation, and we will provide further updates as needed. We apologize for any inconvenience this may have caused and thank you for your understanding
- resolved Sep 30, 2024, 12:50 PM UTC
The issue has been resolved, Studio is now fully operationnal. Thank you for your patience.