Vusion experienced a minor incident on April 9, 2025 affecting VUSION Manager - Americas, lasting 3h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 09, 2025, 06:10 PM UTC
Dear customers, An issue is currently on-going with SubOne access-points. Our metrics are showing that SubOne AP experience major disconnections. This may impact pending transmissions. Our engineers are working on this and will keep you informed. Thank you for your understanding as we work this matter.
- monitoring Apr 09, 2025, 08:43 PM UTC
Dear customers, Engineers have performed maintenance operations and our metrics are showing stable connections now. We will keep monitoring and will update status. Thank you for your understanding.
- resolved Apr 09, 2025, 09:21 PM UTC
Our metrics show that this incident has been resolved. Thank you for your understanding.