VRChat Outage History

Started Nov 29, 2025, 08:43 AM UTC· resolved Nov 29, 2025, 09:01 AM UTC

1. investigating Nov 29, 2025, 08:43 AM UTC

   We are investigating an interruption to realtime networking services to the US West region. Please move to another region for your instance if you have been affected.

2. monitoring Nov 29, 2025, 08:49 AM UTC

   Our realtime networking provider has recovered from a momentary loss in service. You should be able to reconnect to VRChat. We are continuing to monitor for further issues.

3. resolved Nov 29, 2025, 09:01 AM UTC

   This incident has been resolved.

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Started Nov 26, 2025, 06:32 PM UTC· resolved Nov 26, 2025, 10:00 PM UTC

1. investigating Nov 26, 2025, 06:32 PM UTC

   We are aware and are investigating login issues caused by an outage at one of our upstream providers.

2. monitoring Nov 26, 2025, 07:22 PM UTC

   The upstream provider's outage appears to have ended, and logging into VRChat should be possible.

3. resolved Nov 26, 2025, 10:00 PM UTC

   This incident is resolved.

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Started Nov 09, 2025, 02:33 AM UTC· resolved Nov 09, 2025, 07:36 AM UTC

1. investigating Nov 09, 2025, 02:33 AM UTC

   We're aware of and are investigating increased latency and error rates of our API systems.

2. investigating Nov 09, 2025, 03:22 AM UTC

   We are continuing to investigate this issue.

3. monitoring Nov 09, 2025, 06:46 AM UTC

   We're seeing api errors and latency returning to normal levels. We'll continue to monitor to ensure things remain stable.

4. resolved Nov 09, 2025, 07:36 AM UTC

   This incident has been resolved.

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Started Oct 31, 2025, 10:55 AM UTC· resolved Oct 31, 2025, 05:15 PM UTC

1. investigating Oct 31, 2025, 10:55 AM UTC

   We're aware of and are investigating increased error rates of our API systems.

2. identified Oct 31, 2025, 11:55 AM UTC

   We've identified the issue and are working to implement a fix

3. identified Oct 31, 2025, 12:46 PM UTC

   We are continuing to work on a fix for this issue.

4. monitoring Oct 31, 2025, 02:10 PM UTC

   A fix has been implemented and we are monitoring the results.

5. resolved Oct 31, 2025, 05:15 PM UTC

   This incident has been resolved.

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Started Oct 20, 2025, 09:59 AM UTC· resolved Oct 20, 2025, 10:02 PM UTC

1. identified Oct 20, 2025, 09:59 AM UTC

   We're aware of login issues caused by a large-scale event at an upstream provider. The scale of this outage unfortunately affected our ability to post an official status update til now.

2. identified Oct 20, 2025, 10:32 AM UTC

   The VRChat API is currently unavailable due to an internal service failure caused by the upstream provider outage. We're working on bringing our API services back online as quickly as possible.

3. identified Oct 20, 2025, 11:33 AM UTC

   We're still working on bringing our API services back online. Our recovery efforts are currently being delayed due to insufficient compute services capacity at our upstream provider.

4. identified Oct 20, 2025, 04:26 PM UTC

   We're continuing to work on bringing VRChat API services back online as soon as possible. At this time we were able to bring parts of our API services up in a limited capacity, while leaving heavier services, such as friends lists, offline for now.

5. identified Oct 20, 2025, 07:31 PM UTC

   We're continuing our work to bring VRChat API services back online and so far managed to manually add additional compute services capacity to our API cluster to reduce overall response latency and error rate. Once we manage to bring sufficient headroom capacity online, we'll work on re-enabling friends lists and avatar lists endpoints.

6. identified Oct 20, 2025, 07:50 PM UTC

   We're making progress in adding more compute capacity to bring our API services back online and thus re-enabled friends lists and avatar lists endpoints now. Your friends list may still show incorrect and outdated information until you restart VRChat.

7. monitoring Oct 20, 2025, 08:36 PM UTC

   VRChat services are now fully up and running again. We'll continue to monitor the situation for the next hours to ensure stable operation of our services and will make adjustments as necessary.

8. resolved Oct 20, 2025, 10:02 PM UTC

   This incident has been resolved.

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Started Oct 07, 2025, 04:47 PM UTC· resolved Oct 07, 2025, 05:37 PM UTC

1. identified Oct 07, 2025, 04:47 PM UTC

   We're seeing issues with Steam login and Steam related services. We are monitoring Steam's status messaging. This issue will only affect users utilizing Steam to log into VRChat. Please use direct VRChat email/password to log in until Steam resolves their issues.

2. monitoring Oct 07, 2025, 05:29 PM UTC

   We're observing logins return to normal levels

3. resolved Oct 07, 2025, 05:37 PM UTC

   This incident has been resolved.

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Started Oct 07, 2025, 06:20 AM UTC· resolved Oct 07, 2025, 08:00 AM UTC

1. identified Oct 07, 2025, 06:20 AM UTC

   We're currently seeing issues with Steam login. We are monitoring Steam's status messaging. This issue will only affect users utilizing Steam to log into VRChat. Please use direct VRChat email/password to log in until Steam resolves their issues.

2. monitoring Oct 07, 2025, 07:29 AM UTC

   We're observing logins return to normal levels

3. resolved Oct 07, 2025, 08:00 AM UTC

   This incident has been resolved.

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Started Oct 03, 2025, 12:22 AM UTC· resolved Oct 03, 2025, 06:05 AM UTC

1. investigating Oct 03, 2025, 12:22 AM UTC

   We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances hosted in the US West region. Other regions appear to be unaffected by this issue, for the time being you may temporarily want to choose a different region during instance creation while we're investigating this incident with our provider.

2. resolved Oct 03, 2025, 06:05 AM UTC

   The upstream provider network connectivity issues, caused by a transit provider, have been resolved. All realtime servers in the US West region appear stable as of 03:52 UTC.

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Started Sep 11, 2025, 03:54 PM UTC· resolved Sep 11, 2025, 04:33 PM UTC

1. investigating Sep 11, 2025, 03:54 PM UTC

   We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances hosted in the Japan region. Other regions appear to be unaffected by this issue, for the time being you may temporarily want to choose a different region during instance creation while we're investigating this incident with our provider.

2. monitoring Sep 11, 2025, 04:14 PM UTC

   We've also observed this incident temporarily affecting API stability in other regions. The Japan region and our API have recovered. We're continuing to monitor to ensure things remain stable.

3. resolved Sep 11, 2025, 04:33 PM UTC

   This incident has been resolved.

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Started Sep 06, 2025, 05:07 AM UTC· resolved Sep 06, 2025, 06:09 AM UTC

1. investigating Sep 06, 2025, 05:07 AM UTC

   We're currently observing issues with logging in to VRChat and receiving friend presence updates

2. identified Sep 06, 2025, 05:16 AM UTC

   We've identified the issue as a problem with one of our upstream providers. We're actively working to implement mitigations.

3. monitoring Sep 06, 2025, 05:37 AM UTC

   We've implemented a fix and things are stabilizing, we'll continue to monitor. If you're stuck with an empty friends list you may need to restart VRChat.

4. resolved Sep 06, 2025, 06:09 AM UTC

   This incident has been resolved.

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Started Aug 28, 2025, 07:21 PM UTC· resolved Aug 28, 2025, 07:59 PM UTC

1. investigating Aug 28, 2025, 07:21 PM UTC

   We're currently observing issues with logging in to VRChat

2. identified Aug 28, 2025, 07:29 PM UTC

   We have identified the issue as global issues with Steam login. We are monitoring Steam's status messaging. This issue will only affect users utilizing Steam to log into VRChat. Please use direct VRChat email/password to log in until Steam resolves their issues.

3. monitoring Aug 28, 2025, 07:41 PM UTC

   We're observing logins return to normal levels

4. resolved Aug 28, 2025, 07:59 PM UTC

   This incident has been resolved.

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Started Aug 16, 2025, 11:46 AM UTC· resolved Aug 16, 2025, 12:40 PM UTC

1. investigating Aug 16, 2025, 11:46 AM UTC

   We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances hosted in the Japan region. Other regions appear to be unaffected by this issue, for the time being you may temporarily want to choose a different region during instance creation while we're investigating this incident with our provider.

2. monitoring Aug 16, 2025, 12:13 PM UTC

   Connectivity in the Japan region has stabilized, we're continuing to work with our upstream provider and monitor the situation

3. resolved Aug 16, 2025, 12:40 PM UTC

   This incident has been resolved.

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Started Aug 14, 2025, 11:02 PM UTC· resolved Aug 15, 2025, 12:05 AM UTC

1. investigating Aug 14, 2025, 11:02 PM UTC

   We're currently observing issues with logging in to VRChat

2. identified Aug 14, 2025, 11:16 PM UTC

   Login issues have been identified as problems with an upstream providers, we're working on a solution. In the mean time you may need to wait additional time while logging in or try again in the case of timeouts.

3. monitoring Aug 14, 2025, 11:47 PM UTC

   We're observing logins returning to normal levels, we'll continue monitoring to ensure things remain stable

4. resolved Aug 15, 2025, 12:05 AM UTC

   This incident has been resolved.

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Started Aug 07, 2025, 04:20 AM UTC· resolved Aug 07, 2025, 07:22 AM UTC

1. investigating Aug 07, 2025, 04:20 AM UTC

   We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances hosted in the US West region. Other regions appear to be unaffected by this issue, for the time being you may temporarily want to choose a different region during instance creation while we're investigating this incident with our provider.

2. monitoring Aug 07, 2025, 06:26 AM UTC

   Our upstream provider has returned US West to normal operation, we're continuing to monitor to ensure things remain stable.

3. monitoring Aug 07, 2025, 06:49 AM UTC

   We are continuing to monitor for any further issues.

4. resolved Aug 07, 2025, 07:22 AM UTC

   This incident has been resolved.

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Started Aug 02, 2025, 03:40 AM UTC· resolved Aug 02, 2025, 03:46 AM UTC

1. investigating Aug 02, 2025, 03:40 AM UTC

   We are observing a large amount of disconnections to the US West VRChat region. Please utilize other regions such as US East while we investigate this issue.

2. resolved Aug 02, 2025, 03:46 AM UTC

   Resolving this incident as a duplicate.

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Started Aug 02, 2025, 03:40 AM UTC· resolved Aug 02, 2025, 05:26 AM UTC

1. investigating Aug 02, 2025, 03:40 AM UTC

   We're aware of and are investigating degraded performance and instability of our API systems.

2. investigating Aug 02, 2025, 03:40 AM UTC

   We are continuing to investigate this issue.

3. identified Aug 02, 2025, 04:02 AM UTC

   We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance.

4. monitoring Aug 02, 2025, 04:18 AM UTC

   We're observing fewer acute issues, and most users should be able to reconnect to VRChat at this time. However, further incidents may occur and we are speaking with our providers to track down the cause.

5. resolved Aug 02, 2025, 05:26 AM UTC

   This incident is resolved. We are following up with our providers to determine the cause and implement mitigations.

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Started Aug 01, 2025, 09:46 AM UTC· resolved Aug 01, 2025, 11:27 AM UTC

1. identified Aug 01, 2025, 09:46 AM UTC

   We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances hosted in the Japan region. Other regions appear to be unaffected by this issue, for the time being you may temporarily want to choose a different region during instance creation while we're investigating this incident with our provider.

2. identified Aug 01, 2025, 09:47 AM UTC

   We are continuing to work on a fix for this issue.

3. monitoring Aug 01, 2025, 10:54 AM UTC

   The realtime networking issues have stabilized, we're continuing to work with or upstream provider and monitor performance.

4. resolved Aug 01, 2025, 11:27 AM UTC

   Our upstream provider has deployed a fix for the Japan region which has resolved the real time networking issues.

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Started Jul 30, 2025, 04:23 AM UTC· resolved Jul 30, 2025, 02:33 PM UTC

1. investigating Jul 30, 2025, 04:23 AM UTC

   We are investigating issues that are being observed with the VRChat US East servers. Please move to other regions while we work on this issue.

2. monitoring Jul 30, 2025, 06:45 AM UTC

   Our upstream provider has rolled out a fix to address the networking issues affecting realtime servers in the US East region.

3. identified Jul 30, 2025, 07:12 AM UTC

   It appears that the fix rolled out by our upstream provider was not sufficient to cover the issues affecting our realtime servers in the US East region. Other regions appear to be unaffected at this time. For the time being you may temporarily want to choose a different region during instance creation while our upstream provider is continuing to work on a final solution to address the networking issues.

4. resolved Jul 30, 2025, 02:33 PM UTC

   Our upstream provider has rolled out another fix to address the issues affecting the US East region and this time looks to have properly resolved them.

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Started Jul 24, 2025, 10:19 PM UTC· resolved Jul 25, 2025, 05:10 PM UTC

1. investigating Jul 24, 2025, 10:19 PM UTC

   We are currently investigating login issues with VRChat.

2. investigating Jul 24, 2025, 10:22 PM UTC

   We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances hosted in the US West region. Other regions appear to be unaffected by this issue, for the time being you may temporarily want to choose a different region during instance creation while we're investigating this incident with our provider.

3. investigating Jul 24, 2025, 10:31 PM UTC

   We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances hosted in the US West region. Other regions appear to be unaffected by this issue, for the time being you may temporarily want to choose a different region during instance creation while we're investigating this incident with our provider.

4. investigating Jul 25, 2025, 02:08 AM UTC

   Our upstream provider is still working on analyzing the root cause and implementing a workaround for the network connectivity issues impacting our realtime servers in the US West region. Other regions are unaffected by this issue, for the time being you may temporarily want to choose a different region during instance creation while we're investigating this incident with our provider.

5. investigating Jul 25, 2025, 03:58 AM UTC

   While our upstream provider is still investigating the network connectivity issues, you may be able use a VPN, such as Cloudflare WARP (https://one.one.one.one/) or other paid alternatives, as a temporary workaround.

6. resolved Jul 25, 2025, 05:10 PM UTC

   This incident has been resolved.

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Started Jul 23, 2025, 02:50 PM UTC· resolved Jul 24, 2025, 07:03 PM UTC

1. investigating Jul 23, 2025, 02:50 PM UTC

   We are aware of realtime networking issues caused by an upstream provider. Users might see an increased rate of timeouts and disconnects. Our upstream provider is aware and investigating.

2. investigating Jul 23, 2025, 02:52 PM UTC

   We are continuing to investigate this issue.

3. investigating Jul 23, 2025, 05:40 PM UTC

   We are aware of issues related to joining existing instances that may cause you to be unable to see other users. For a better experience, please create new instances to meet up with other users.

4. investigating Jul 24, 2025, 07:02 PM UTC

   This incident has been resolved.

5. resolved Jul 24, 2025, 07:03 PM UTC

   This incident has been resolved.

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Started Jul 01, 2025, 08:57 PM UTC· resolved Jul 01, 2025, 09:53 PM UTC

1. investigating Jul 01, 2025, 08:57 PM UTC

   We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances hosted in the EU region. Other regions appear to be unaffected by this issue, for the time being you may temporarily want to choose a different region during instance creation while we're investigating this incident with our provider.

2. resolved Jul 01, 2025, 09:53 PM UTC

   Our upstream provider has rolled out a fix to resolve the network connectivity issues and we're seeing full recovery of realtime servers in the EU region.

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Started Jun 08, 2025, 12:30 AM UTC· resolved Jun 08, 2025, 09:23 AM UTC

1. investigating Jun 08, 2025, 12:30 AM UTC

   We're aware of and are investigating degraded performance and instability of our API systems causing the VRChat client and website to stop functioning normally.

2. investigating Jun 08, 2025, 02:08 AM UTC

   We are continuing to investigate this issue.

3. investigating Jun 08, 2025, 02:15 AM UTC

   We are observing failed logins and dropped connections to VRChat. We are still investigating and will provide updates as they are available.

4. investigating Jun 08, 2025, 02:20 AM UTC

   The Friends service has been temporarily disabled, which will result in users being unable to get information about their friends. This is intentional and will be re-enabled once service stability improves.

5. investigating Jun 08, 2025, 03:01 AM UTC

   We are continuing to investigate issues causing degraded or inaccessible VRChat services. We'll provide more updates as soon as they are available.

6. identified Jun 08, 2025, 03:08 AM UTC

   The issue has been identified as a service degradation or an issue with an upstream provider. We are working with them to solve the issue.

7. identified Jun 08, 2025, 03:35 AM UTC

   We are continuing to work on this issue with our upstream provider. We appreciate your patience!

8. identified Jun 08, 2025, 03:58 AM UTC

   We're still working with our upstream provider to resolve these issues. Thank you for your patience!

9. identified Jun 08, 2025, 04:22 AM UTC

   Providing your regular 20 minute update: we're still working with our upstream provider to fix the issues. We're making some progress, and hope to have things back up soon.

10. identified Jun 08, 2025, 04:45 AM UTC

    We're continuing to collaborate with our upstream provider. We currently do not have an ETA for a fix, but we're working as hard as possible to mitigate the issues. We'll continue to provide updates every 20 to 30 minutes.

11. identified Jun 08, 2025, 05:20 AM UTC

    We are continuing to work with our upstream provider to resolve VRChat service availability issues. As soon as new information becomes available, we will update this incident report.

12. identified Jun 08, 2025, 06:22 AM UTC

    We're continuing to work with our upstream provider to bring VRChat services back online. Further updates will come as new information becomes available.

13. identified Jun 08, 2025, 08:10 AM UTC

    We have worked around the issues with our upstream provider, bringing VRChat services back online. Users should now be able to log in and join instances again. We are currently scaling up our services carefully and will enable functionality (Friends) as we become more confident with service stability.

14. monitoring Jun 08, 2025, 08:30 AM UTC

    The Friends service has been re-enabled.

15. resolved Jun 08, 2025, 09:23 AM UTC

    Our services have been scaled up and are fully functional again. We'll continue to monitor to ensure things remain stable.

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Started Jun 02, 2025, 03:58 AM UTC· resolved Jun 02, 2025, 09:31 AM UTC

1. investigating Jun 02, 2025, 03:58 AM UTC

   We're aware of and are monitoring performance and stability issues of our API systems caused by issues with an upstream provider.

2. monitoring Jun 02, 2025, 05:01 AM UTC

   Performance of API systems have returned to normal. We're continuing to monitor to ensure things remain stable.

3. investigating Jun 02, 2025, 05:15 AM UTC

   API performance and stability issues have returned, we're continuing to investigate.

4. monitoring Jun 02, 2025, 06:50 AM UTC

   Performance of API systems have returned to normal. We're continuing to monitor to ensure things remain stable.

5. resolved Jun 02, 2025, 09:31 AM UTC

   This incident has been resolved.

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Started May 23, 2025, 04:03 AM UTC· resolved May 23, 2025, 02:53 PM UTC

1. investigating May 23, 2025, 04:03 AM UTC

   We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances. At this moment, this appears to be an unknown issue impacting multiple services. We're investigating.

2. resolved May 23, 2025, 02:53 PM UTC

   This incident seems to have been resolved overnight.

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Started Apr 09, 2025, 12:59 AM UTC· resolved Apr 09, 2025, 04:12 AM UTC

1. investigating Apr 09, 2025, 12:59 AM UTC

   We're aware of and are monitoring performance and stability issues of our API systems caused by issues with an upstream provider.

2. identified Apr 09, 2025, 01:11 AM UTC

   We've identified the source of the performance issues and are working on a remediation.

3. monitoring Apr 09, 2025, 01:31 AM UTC

   We've implemented a fix and our API systems are stabilizing. We're continuing to monitor performance before we give the all clear.

4. resolved Apr 09, 2025, 04:12 AM UTC

   This incident has been resolved.

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