VRChat experienced a major incident on November 4, 2024 affecting Japan (Tokyo), lasting 10h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Japan (Tokyo)
Update timeline
- investigating Nov 04, 2024, 07:34 PM UTC
We are observing many disconnections specific to the Japanese regional servers. These appear to be related to realtime networking services from upstream providers. We are investigating.
- monitoring Nov 04, 2024, 07:51 PM UTC
We're observing signs of stabilization from our upstream provider. We have contacted our provider. All VRChat services in all regions should be usable at this time.
- monitoring Nov 04, 2024, 08:12 PM UTC
The issues have been tracked down to a maintenance period of one of our upstream providers. This maintenance is expected to end by 22:00 UTC.
- resolved Nov 05, 2024, 05:55 AM UTC
This incident has been resolved.