VRChat experienced a minor incident on November 5, 2024 affecting Japan (Tokyo), lasting 3h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 05, 2024, 01:17 PM UTC
We're observing upstream provider network connectivity issues with our realtime servers in Japan which may result in timeouts and degraded performance across instances hosted in this region. Other regions appear to be unaffected by this issue, for the time being you may temporarily want to choose a different region during instance creation while we're investigating this incident with our provider.
- monitoring Nov 05, 2024, 03:37 PM UTC
Our upstream provider has resolved the issue and we're no longer seeing degraded network performance on our realtime servers. We'll keep closely monitoring network performance for a little longer to ensure things remain stable.
- resolved Nov 05, 2024, 04:19 PM UTC
Our upstream provider has confirmed that this incident has been resolved.