VRChat incident

Connectivity issues for users in Western Canada and Northwestern United States

Notice Resolved View vendor source →

VRChat experienced a notice incident on December 13, 2024, lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2024, 08:02 PM UTC
Resolved
Dec 13, 2024, 11:14 PM UTC
Duration
3h 12m
Detected by Pingoru
Dec 13, 2024, 08:02 PM UTC

Update timeline

  1. identified Dec 13, 2024, 08:02 PM UTC

    We're aware of connectivity issues affecting users primarily in Western Canada and parts of the Northwestern United States due to maintenance at an upstream provider. This maintenance is scheduled until 22:00 UTC, and we're closely monitoring the situation until then.

  2. resolved Dec 13, 2024, 11:14 PM UTC

    Our upstream provider has completed their scheduled maintenance, and we have confirmed that connectivity from Western Canada and Northwestern United States is now fully restored.