VRChat experienced a major incident on February 12, 2025 affecting Authentication / Login and Social / Friends List and 1 more component, lasting 3h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 12, 2025, 12:35 PM UTC
We're aware of and are monitoring performance and stability issues of our API systems caused by an upstream provider performing maintenance at this time.
- monitoring Feb 12, 2025, 12:59 PM UTC
We've rolled out a change that addressed the stability and performance issues caused by the maintenance and are seeing services fully recover. We haven't gotten an all-clear from our upstream provider yet so we're keeping a close eye on things at this time.
- identified Feb 12, 2025, 01:36 PM UTC
We're continuing to see performance and stability degradation across our API systems caused by the upstream provider performing maintenance.
- monitoring Feb 12, 2025, 02:57 PM UTC
Our upstream provider has finished performing maintenance across their infrastructure and we've applied changes to quickly get things back online and stable again.
- resolved Feb 12, 2025, 03:54 PM UTC
This incident has been resolved.