VRChat experienced a minor incident on July 23, 2025 affecting Authentication / Login and USA, West (San José) and 1 more component, lasting 1d 4h. The incident has been resolved; the full update timeline is below.
Affected components
Authentication / LoginUSA, West (San José)Social / Friends ListUSA, East (Washington D.C.)SDK Asset UploadsEurope (Amsterdam)Realtime Player State ChangesJapan (Tokyo)
Update timeline
- investigating Jul 23, 2025, 02:50 PM UTC
We are aware of realtime networking issues caused by an upstream provider. Users might see an increased rate of timeouts and disconnects. Our upstream provider is aware and investigating.
- investigating Jul 23, 2025, 02:52 PM UTC
We are continuing to investigate this issue.
- investigating Jul 23, 2025, 05:40 PM UTC
We are aware of issues related to joining existing instances that may cause you to be unable to see other users. For a better experience, please create new instances to meet up with other users.
- investigating Jul 24, 2025, 07:02 PM UTC
This incident has been resolved.
- resolved Jul 24, 2025, 07:03 PM UTC
This incident has been resolved.