VRChat incident

API Performance Issues

Major Resolved View vendor source →

VRChat experienced a major incident on August 2, 2025 affecting Authentication / Login and USA, West (San José) and 1 more component, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2025, 03:40 AM UTC
Resolved
Aug 02, 2025, 05:26 AM UTC
Duration
1h 45m
Detected by Pingoru
Aug 02, 2025, 03:40 AM UTC

Affected components

Authentication / LoginUSA, West (San José)Social / Friends ListUSA, East (Washington D.C.)SDK Asset UploadsEurope (Amsterdam)Realtime Player State ChangesJapan (Tokyo)

Update timeline

  1. investigating Aug 02, 2025, 03:40 AM UTC

    We're aware of and are investigating degraded performance and instability of our API systems.

  2. investigating Aug 02, 2025, 03:40 AM UTC

    We are continuing to investigate this issue.

  3. identified Aug 02, 2025, 04:02 AM UTC

    We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance.

  4. monitoring Aug 02, 2025, 04:18 AM UTC

    We're observing fewer acute issues, and most users should be able to reconnect to VRChat at this time. However, further incidents may occur and we are speaking with our providers to track down the cause.

  5. resolved Aug 02, 2025, 05:26 AM UTC

    This incident is resolved. We are following up with our providers to determine the cause and implement mitigations.