VRChat experienced a minor incident on September 11, 2025 affecting Japan (Tokyo), lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 11, 2025, 03:54 PM UTC
We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances hosted in the Japan region. Other regions appear to be unaffected by this issue, for the time being you may temporarily want to choose a different region during instance creation while we're investigating this incident with our provider.
- monitoring Sep 11, 2025, 04:14 PM UTC
We've also observed this incident temporarily affecting API stability in other regions. The Japan region and our API have recovered. We're continuing to monitor to ensure things remain stable.
- resolved Sep 11, 2025, 04:33 PM UTC
This incident has been resolved.