VRChat experienced a minor incident on October 3, 2025 affecting USA, West (San José), lasting 5h 42m. The incident has been resolved; the full update timeline is below.
Affected components
USA, West (San José)
Update timeline
- investigating Oct 03, 2025, 12:22 AM UTC
We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances hosted in the US West region. Other regions appear to be unaffected by this issue, for the time being you may temporarily want to choose a different region during instance creation while we're investigating this incident with our provider.
- resolved Oct 03, 2025, 06:05 AM UTC
The upstream provider network connectivity issues, caused by a transit provider, have been resolved. All realtime servers in the US West region appear stable as of 03:52 UTC.