VOXO experienced a minor incident on June 20, 2024 affecting Mobile App, lasting 6d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 20, 2024, 08:13 PM UTC
The Google app developer requirements have changed from supporting traditional FCM push tokens to private key based token generation. We submitted the new private keys before the deadline but the push notifications are still not working. We have a ticket opened with the Google play store and awaiting a response. We will update here when we have more info regarding this issue.
- identified Jun 21, 2024, 07:34 PM UTC
As instructed by Google we have re-submitted a new minor version of the Android Mobile app to the app store in order to resolve the push notification issue. We are now waiting on approval from the Google Play Store team and will continue to provide updates.
- identified Jun 25, 2024, 03:25 AM UTC
We are still waiting on Google Play store to approve the new app version. Thank you for your patience.
- resolved Jun 27, 2024, 04:45 PM UTC
The push issue is now resolved for Android. Please be sure to update the app in order to receive incoming calls.