VOXO experienced a notice incident on December 4, 2024 affecting Inbound Calling and Outbound Calling and 1 more component, lasting 6h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Inbound CallingOutbound CallingDesktop AppMobile AppMeetingsMessagingContact CenterAPI
Update timeline
- monitoring Dec 04, 2024, 05:01 PM UTC
We observed a brief period of intermittent BLF (Busy Lamp Field) issues in one of our datacenter regions, which affected features such as call parking and status updates on desk phones. The issue has been resolved, and services are now functioning as expected. If you continue to experience any BLF-related concerns, please don’t hesitate to contact our support team for assistance by calling 601-602-5060, or emailing [email protected].
- resolved Dec 04, 2024, 11:11 PM UTC
This incident has been resolved.