VOXO experienced a minor incident on February 20, 2026 affecting Inbound Calling and Outbound Calling, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Inbound CallingOutbound Calling
Update timeline
- investigating Feb 20, 2026, 12:08 AM UTC
Degraded telecom functionality related to core infrastructure. The team is restoring service and investigating the cause.
- identified Feb 20, 2026, 12:13 AM UTC
We have identified the cause. Affected services are actively being restored. The impact was identified to firmly affect traffic to our central deployment regions. No other traffic regions were determined to be impacted.
- resolved Feb 20, 2026, 12:17 AM UTC
All services have been restored.