VOXO incident

Outbound Calling Issue

Minor Resolved View vendor source →

VOXO experienced a minor incident on March 17, 2026 affecting Outbound Calling, lasting –. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2026, 01:32 AM UTC
Resolved
Mar 17, 2026, 01:32 AM UTC
Duration
–
Detected by Pingoru
Mar 17, 2026, 01:32 AM UTC

Affected components

Outbound Calling

Update timeline

  1. resolved Mar 17, 2026, 01:32 AM UTC

    At approximately 7:00pm Central Time we experience call delivery failures origination from our southern region. The issue was determined to be due to our southern region sip proxy losing awareness of available media servers. Services have been fully restored and we are continuing to monitor traffic to this region.