VOXO incident

DNS Certificate Issues

Minor Resolved View vendor source →

VOXO experienced a minor incident on April 17, 2026 affecting Inbound Calling and Outbound Calling and 1 more component, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2026, 02:22 PM UTC
Resolved
Apr 17, 2026, 03:46 PM UTC
Duration
1h 23m
Detected by Pingoru
Apr 17, 2026, 02:22 PM UTC

Affected components

Inbound CallingOutbound CallingDesktop AppMobile AppMeetingsMessagingAPI

Update timeline

  1. investigating Apr 17, 2026, 02:22 PM UTC

    We're currently aware of a DNS certificate issue affecting some VOXO services. Our team is actively working on a fix, and we'll keep you updated as we make progress. Thank you for your patience!

  2. monitoring Apr 17, 2026, 02:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 17, 2026, 03:05 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 17, 2026, 03:46 PM UTC

    This incident has been resolved. Please contact support for any issues.