Vouched incident

We are investigating reports of groups not appearing in the Vouched dashboard application.

Minor Resolved View vendor source →

Vouched experienced a minor incident on March 22, 2023 affecting Management Portal, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Mar 22, 2023, 05:04 PM UTC
Resolved
Mar 22, 2023, 05:35 PM UTC
Duration
31m
Detected by Pingoru
Mar 22, 2023, 05:04 PM UTC

Affected components

Management Portal

Update timeline

  1. investigating Mar 22, 2023, 05:04 PM UTC

    Groups inside the dashboard are not appearing for customers. Groups functionality through the API is working correctly and this is a display issue in the dashboard app only.

  2. identified Mar 22, 2023, 05:05 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 22, 2023, 05:35 PM UTC

    We have deployed a fix for the issue and are monitoring.