Vouched incident

We are investigating issues with IDV jobs that have darkweb monitoring enabled failing. IDV jobs without darkweb are not effected at this time.

Minor Resolved View vendor source →

Vouched experienced a minor incident on June 13, 2023 affecting API and JS Plugin, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 07:52 PM UTC
Resolved
Jun 13, 2023, 08:46 PM UTC
Duration
54m
Detected by Pingoru
Jun 13, 2023, 07:52 PM UTC

Affected components

APIJS Plugin

Update timeline

  1. investigating Jun 13, 2023, 07:52 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 13, 2023, 08:45 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 13, 2023, 08:46 PM UTC

    We have deployed a change to mitigate the underlying issue.