Vouched incident

Issues sending sms messages

Notice Resolved View vendor source →

Vouched experienced a notice incident on August 18, 2023 affecting API and Management Portal and 1 more component, lasting 15h 22m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2023, 12:23 AM UTC
Resolved
Aug 18, 2023, 03:45 PM UTC
Duration
15h 22m
Detected by Pingoru
Aug 18, 2023, 12:23 AM UTC

Affected components

APIManagement PortalJS Plugin

Update timeline

  1. identified Aug 18, 2023, 12:23 AM UTC

    Our SMS provider is experiencing difficulty delivering messages. Impact out customers are delayed delivery of text messages for verification jobs

  2. resolved Aug 18, 2023, 03:45 PM UTC

    This incident has been resolved.