Vouched incident

Degradation in processing drivers license verification for California

Minor Resolved View vendor source →

Vouched experienced a minor incident on November 2, 2023 affecting API and JS Plugin, lasting 6d. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2023, 08:49 PM UTC
Resolved
Nov 08, 2023, 09:19 PM UTC
Duration
6d
Detected by Pingoru
Nov 02, 2023, 08:49 PM UTC

Affected components

APIJS Plugin

Update timeline

  1. investigating Nov 02, 2023, 08:49 PM UTC

    We have identified an issue causing verification of California drivers license to be delayed. We are working on a resolution and will report back with updates.

  2. resolved Nov 08, 2023, 09:19 PM UTC

    This incident has been resolved.