Vouched incident

Increased error rate and latency on Vouched api

Minor Resolved View vendor source →

Vouched experienced a minor incident on February 9, 2024 affecting API, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Feb 09, 2024, 09:54 PM UTC
Resolved
Feb 09, 2024, 10:30 PM UTC
Duration
35m
Detected by Pingoru
Feb 09, 2024, 09:54 PM UTC

Affected components

API

Update timeline

  1. investigating Feb 09, 2024, 09:54 PM UTC

    We are observing increased errors and latency hitting our api. We are investigating the issue.

  2. monitoring Feb 09, 2024, 10:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 09, 2024, 10:30 PM UTC

    This incident has been resolved.