Vonage Business experienced a major incident on August 3, 2023 affecting Admin Portal, lasting 6h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Admin Portal
Update timeline
- investigating Aug 03, 2023, 04:01 PM UTC
Some Vonage Business customers may be experiencing issues accessing their online account at admin.vonage.com. Our engineers are working to quickly resolve the issue.
- investigating Aug 03, 2023, 06:08 PM UTC
We are continuing to investigate this issue.
- monitoring Aug 03, 2023, 06:47 PM UTC
Service is now recovered and we are monitoring. If you are still experiencing issues please contact support.
- resolved Aug 03, 2023, 10:14 PM UTC
We have resolved the issue some customers had accessing their online account at admin.vonage.com. If you are still having an issue, please contact us.