Vonage Business experienced a major incident on November 22, 2023 affecting Admin Portal, lasting 9d 11h. The incident has been resolved; the full update timeline is below.
Affected components
Admin Portal
Update timeline
- investigating Nov 22, 2023, 11:30 AM UTC
Some Vonage Business customers may be experiencing issues with "Resend New User Email" link on their online account at admin.vonage.com. Our engineers are working to quickly resolve the issue.
- monitoring Dec 01, 2023, 06:01 PM UTC
Service is now recovered and we are monitoring. If you are still experiencing issues please contact support.
- resolved Dec 01, 2023, 11:04 PM UTC
The issue regarding the inability to resend new user email links has been resolved. If you are still having an issue, please contact us.