Vonage Business incident

World office Singapore in country OB call completion issue

Minor Resolved View vendor source →

Vonage Business experienced a minor incident on January 18, 2024 affecting Outbound Call Completion, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Jan 18, 2024, 05:28 PM UTC
Resolved
Jan 18, 2024, 06:14 PM UTC
Duration
46m
Detected by Pingoru
Jan 18, 2024, 05:28 PM UTC

Affected components

Outbound Call Completion

Update timeline

  1. investigating Jan 18, 2024, 05:28 PM UTC

    The World Office Singapore customers are experiencing OB call completion issue to the local SG numbers

  2. identified Jan 18, 2024, 05:28 PM UTC

    We are working with our carrier for resolution

  3. monitoring Jan 18, 2024, 06:03 PM UTC

    Service is now recovered by the carrier and we are monitoring. If you are still experiencing issues please contact support.

  4. resolved Jan 18, 2024, 06:14 PM UTC

    This incident has been resolved.