Vonage Business experienced a major incident on January 19, 2024 affecting Admin Portal, lasting 4h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Admin Portal
Update timeline
- investigating Jan 19, 2024, 10:31 PM UTC
Some Vonage Business customers may be experiencing issues accessing their online account at app.vonage.com. Our engineers are working to quickly resolve the issue.
- monitoring Jan 19, 2024, 11:31 PM UTC
The issue has been resolved for some Vonage Business customers. Please try again as you may no longer be impacted.
- resolved Jan 20, 2024, 03:14 AM UTC
We have resolved the issue some customers had accessing their online account at app.vonage.com. If you are still having an issue, please contact us.