Vonage Business experienced a minor incident on February 21, 2024 affecting Admin Portal and Desktop App and 1 more component, lasting 2h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 21, 2024, 04:34 PM UTC
Some Vonage Business customers may be experiencing issues being logged out of their applications. Our engineers are working to quickly resolve the issue.
- identified Feb 21, 2024, 04:51 PM UTC
Our engineers and support teams have identified the problem and are currently repairing the technical issue. Please stay tuned for further updates.
- monitoring Feb 21, 2024, 06:07 PM UTC
Service is now recovered and we are monitoring. If you are still experiencing issues please contact support.
- resolved Feb 21, 2024, 06:53 PM UTC
We have resolved the issue some customers experiencing issues being logged out of their applications. If you are still having an issue, please contact us.