Vonage Business incident

Admin Portal Login issues.

Minor Resolved View vendor source →

Vonage Business experienced a minor incident on March 18, 2024 affecting Admin Portal and Desktop App and 1 more component, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2024, 01:06 PM UTC
Resolved
Mar 18, 2024, 02:40 PM UTC
Duration
1h 33m
Detected by Pingoru
Mar 18, 2024, 01:06 PM UTC

Affected components

Admin PortalDesktop AppMobile App (Android™)Mobile App (iOS)Vonage Meetings

Update timeline

  1. investigating Mar 18, 2024, 01:06 PM UTC

    Some Vonage Business customers may be experiencing issues accessing their online account at app.vonage.com. Our engineers are working to quickly resolve the issue.

  2. monitoring Mar 18, 2024, 01:25 PM UTC

    Service is now recovered and we are monitoring. If you are still experiencing issues please contact support.

  3. resolved Mar 18, 2024, 02:40 PM UTC

    We have resolved the issue some customers had accessing their online account at app.vonage.com. If you are still having an issue, please contact us.