Vonage Business experienced a minor incident on April 30, 2024 affecting SMS & Messaging, lasting 8h 43m. The incident has been resolved; the full update timeline is below.
Affected components
SMS & Messaging
Update timeline
- identified Apr 30, 2024, 04:15 PM UTC
Some Vonage Business customers may be experiencing intermittent issues sending SMS. Our engineers have confirmed that this is currently only affecting accounts which have been approved for 10DLC. For further details, please consult the Vonage API Status Page.
- monitoring Apr 30, 2024, 06:21 PM UTC
The issue has been resolved for some Vonage Business customers. Please try again as your issue may be resolved.
- resolved May 01, 2024, 12:58 AM UTC
The intermittent SMS issues some customers experienced have been resolved. If you are still having an issue, please contact us.