Vonage Business experienced a minor incident on July 5, 2023 affecting Admin Portal, lasting 3h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Admin Portal
Update timeline
- investigating Jul 05, 2023, 04:50 PM UTC
Some Vonage Business customers may be receiving errors while accessing their online account at admin.vonage.com. Our engineers are working to quickly resolve the issue. Once a user sees and closes the error pop-up, they should be able to use the Admin Portal normally.
- monitoring Jul 05, 2023, 05:38 PM UTC
The issue has been resolved for some Vonage Business customers. Please try again as you may no longer be impacted.
- resolved Jul 05, 2023, 08:07 PM UTC
We have resolved the issue some customers had with their online account at admin.vonage.com. If you are still having an issue, please contact us.