Vonage Business experienced a minor incident on July 31, 2024 affecting Admin Portal, lasting 3h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Admin Portal
Update timeline
- investigating Jul 31, 2024, 07:13 PM UTC
Some Vonage Business customers may be experiencing issues accessing their online account at admin.vonage.com. Our engineers are working to quickly resolve the issue.
- identified Jul 31, 2024, 07:27 PM UTC
Our engineers and support teams are dedicated to resolving this as soon as possible. Please stay tuned for further updates.
- monitoring Jul 31, 2024, 08:45 PM UTC
Service is now recovered and we are monitoring. If you are still experiencing issues please contact support.
- resolved Jul 31, 2024, 10:22 PM UTC
We have resolved the issue some customers had accessing their online account at admin.vonage.com. If you are still having an issue, please contact us.