Vonage Business experienced a minor incident on September 4, 2024 affecting Admin Portal, lasting 5h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Admin Portal
Update timeline
- investigating Sep 04, 2024, 06:45 PM UTC
Some Vonage Business customers may be experiencing issues accessing their online account at app.vonage.com. Our engineers are working to quickly resolve the issue.
- identified Sep 04, 2024, 07:29 PM UTC
The issue has been resolved for some Vonage Business customers. Please try again as you may no longer be impacted.
- monitoring Sep 04, 2024, 09:02 PM UTC
Service is now recovered and we are monitoring. If you are still experiencing issues please contact support.
- resolved Sep 05, 2024, 12:03 AM UTC
We have resolved the issue some customers had accessing their online account at app.vonage.com. If you are still having an issue, please contact us.