Vonage Business experienced a major incident on October 7, 2024 affecting SMS & Messaging, lasting 1d 6h. The incident has been resolved; the full update timeline is below.
Affected components
SMS & Messaging
Update timeline
- investigating Oct 07, 2024, 02:49 PM UTC
Some Vonage Business customers may be experiencing intermittent issues receiving SMS messages. Our engineers are working diligently to resolve the issue.
- monitoring Oct 07, 2024, 08:37 PM UTC
Service is now recovered and we are monitoring. If you are still experiencing issues please contact support.
- resolved Oct 08, 2024, 09:06 PM UTC
We have resolved the intermittent issues of receiving SMS messages. If you are still having an issue, please contact us.