Vonage Business experienced a minor incident on April 2, 2025 affecting Inbound Call Completion, lasting 1h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Inbound Call Completion
Update timeline
- investigating Apr 02, 2025, 01:58 PM UTC
Some Vonage Business customers may be experiencing intermittent issues receiving calls from AT&T. Our engineers are working to quickly resolve the issue.
- identified Apr 02, 2025, 02:29 PM UTC
Our engineers and support teams have identified the problem and are currently repairing the technical issue. Please stay tuned for further updates.
- monitoring Apr 02, 2025, 02:57 PM UTC
Service is now recovered and we are monitoring. If you are still experiencing issues please contact support.
- resolved Apr 02, 2025, 03:35 PM UTC
We have resolved the intermittent Inbound call completion issue from AT&T. If you are still having an issue, please contact us.